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Shipping Information

All orders will be sent from our warehouse in Zwanenburg (The Netherlands).
The orders will be sent within 24 hours (only on working days). When you place an order on Friday night until Sunday, it will be shipped on Monday.
We ship worldwide with DHL. Outside the EU it will be delivered with the local carrier (f.ex. USPS in the USA). 

Standard delivery:

Choose your destination: 

Destination  Delivery costs  Orders above €175,- Delivery time 
Netherlands € 4,95 € 0,00 1-2 days
Australia  € 14,95 € 0,00 6-8 days
Austria € 9,95 € 0,00 3-5 days
Belgium € 4,95 € 0,00 2-3 days
Canada € 14,95 € 0,00 5-6 days
Czech Republic € 4,95 € 0,00 3-5 days
Denmark  € 9,95 € 0,00 2-3 days 
Finland € 14,95 € 0,00 3-5 days
France € 4,95 € 0,00 2-3 days 
Germany € 4,95 € 0,00 2-3 days
Greece € 14,95 € 0,00 5-7 days
Hong Kong € 29,95 € 0,00 6-8 days
Ireland € 14,95 € 0,00 2-4 days
Italy € 9,95 € 0,00 3-5 days
Jersey € 19,95 € 0,00 5-12 days
Kuwait € 19,95 € 0,00 5-12 days
Luxembourg € 4,95 € 0,00 1-2 days
Mexico € 14,95 € 0,00 5-12 days
Monaco € 14,95 € 0,00 2-3 days
New Zealand € 14,95 € 0,00 5-12 days
Norway € 14,95 € 0,00 3-4 days
Portugal € 14,95 € 0,00 4-6 days
Qatar € 19,95 € 0,00 8-10 days
Russia € 14,95 € 0,00 8-10 days
Saudi Arabia € 19,95 € 0,00 9-15 days
Slovakia € 4,95 € 0,00 3-5 days
Spain € 14,95 € 0,00 3-5 days
Sweden € 9,95 € 0,00 2-4 days
Switzerland € 9,95 € 0,00  2-3 days
United Arab Emirates € 19,95 € 0,00 5-12 days
United Kingdom € 4,95 € 0,00 2-4 days
USA € 14,95 € 0,00 5-12 days


Express delivery:

Choose your destination

Destination Delivery costs Delivery time *
Germany € 25,00 1 day
United Kingdom € 25,00 1 day
France € 25,00 1 day
Italy € 25,00 1 day
Canada € 40,00 3 days
United States € 40,00 3 days
Australia € 40,00 4 days

* Orders before 4pm will be shipped the same day 

Note: Your order will only be shipped when payment and delivery details have been approved.

Delivery

Due to the value of the goods, we require proof of delivery for all orders. This means we are unable to authorize packages to be delivered without a signature. International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

Insurance
All items are insured against theft and accidental damage whilst in transit from YOEK to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.

Tax-free shopping
All prices on the website are shown including 21% VAT. If you live outside the EU you can shop Tax-Free at yoek.com. The 21% VAT will be deducted at the check out when you choose your country outside the EU.

Customs & Import Fees
Items in your order that are designated for shipment to countries outside Europe may be subject to taxes, customs duties and fees levied by the destination country (Import Fees). Any customs or import fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we do not have control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you can avoid unexpected charges.

 

If you have any additional questions about the shipping and handling procedure, please check our FAQ or contact us.

 

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