Privacy Policy

Article 1 – Privacy statement
YOEK respects the privacy rights of our online visitors and customers and recognises the importance of protecting the information collected about them.

The following information is provided by YOEK to enable our online visitors and customers to be fully informed and reassured of our privacy policy in line with all laws governed by and construed in accordance with the laws of The Netherlands.

By visiting our website Yoek.com you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions therein.

Please note that this policy applies to YOEK and/or its subsidiaries, but not to websites maintained by other companies or organizations to which we may be linked. YOEK is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the privacy policy of such other companies or organizations before submitting your details.

Article 2 – What personal information may be collected about you
YOEK collects personal information in several ways when you place an order or register for a service offered by YOEK. When creating an account/placing an order YOEK asks you for your personal information like first and last name, your email address, phone numbers, home and shipping address, credit/debit card or payment data. All of the details described above allows YOEK to process your order and let you know the status of your order. Saved card or payment details will never be shared with third parties and will only be used to process your order, using the payment partner's systems. Additionally YOEK may also obtain information as a result of authentication or identity checks.

Details of your address and also the telephone number and email you have provided us will be shared with our forwarder. These details have been shared to assist in providing you with an efficient delivery service and will not be used by this third party for any other reasons.

Article 3 – Use of personal information
YOEK uses your personal information for accepting, recording and processing your order and payments. YOEK can also use your personal information for detecting unlawful and/or punishable acts/behaviour (or attempts thereto) towards YOEK, its clients and/or its staff. These details can also use to participate in a warning system/fraud register if there are grounds to do so.

YOEK uses your personal details to inform you about interesting offers and/or services from YOEK by email. If you do not/no longer wish to receive any commercial information, please clicking the unsubscribe link on the email or inform us.

Article 4 - Change of personal information
As a customer you are obliged to inform YOEK of any change of personal information. YOEK will in no way be liable and/or obliged to anything if you do not have modify your change in your personal account.
If you would like to change your personal information at Yoek.com, please go to ‘My Account’ and login. Your account will appear and you can change your personal data.

Article 5 – Safeguard of personal information
YOEK has implemented a variety of security measures to maintain in the safety of your personal information. Your personal information is contained behind a secured network. When you place an order or access your account information, YOEK uses a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, YOEK will take reasonable steps to ensure that third party business partners to whom YOEK transfer any data will provide sufficient protection of that personal information.

Article 6 – Cookies and internet privacy
A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. YOEK uses cookies to keep track of how often you visit our website, the contents of your shopping bag, previous purchases and to deliver content specific to your interests. They are designed to assist your shopping and are therefore nothing to worry about. Most browsers are automatically set up to accept cookies, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. The use of cookies is an industry standard.
While we make every effort to ensure that any personal information we collect from you is kept secure and processed lawfully, the internet is not a totally secure medium.

Article 7 - Questions regarding the Privacy Policy
At all times you are entitled to ask YOEK to show you the personal information it holds for you. If there are grounds to do so, you can ask YOEK to improve, supplement or remove these details if these are incorrect, incomplete or irrelevant, or are in any sense being processed in conflict with a statutory regulation. You can also consult/correct the personal details we hold for you online by opening your account.
If you would like to provide a response to this privacy policy, or a response on the implementation or content of this policy, or if you think that this site or the actions of YOEK do not comply with this policy, please contact us.

At any time YOEK can change or add to this privacy policy as it sees fit. It would therefore be advisable for you to check this privacy policy periodically. Your continued use of our website will signify your acceptance of these changes.

Article 8 - Disclaimer
YOEK and its staff have taken the greatest of care in preparing, compiling, editing and disseminating the information on this site, but can in no way whatsoever guarantee the accuracy or completeness of this information. YOEK and its staff accept no liability for damage that could arise as a result of the publication of information on this website. To the extent that the web pages of YOEK contain links to other sites on the internet, YOEK hereby declares expressly that YOEK has no influence on the layout or content of the pages to which these links lead. For that reason YOEK and its staff distance themselves expressly from all content of all pages belonging to third parties to which links on these web pages lead.

This declaration applies to all links shown and to all content of the pages linked to. The content of this website is protected by copyright and is the property of YOEK.